Privacy Policy

Last Updated: December 2024

Introduction

LerneQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application LerneQ (the "App").

By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

• Account Information: If you create an account, we may collect your email address and authentication information.
• Learning Progress: We collect data about your learning progress, including cards reviewed, accuracy, and study sessions.
• Settings Preferences: We store your language preferences and app settings.

Automatically Collected Information

• Device Information: Device type, operating system version, unique device identifiers.
• Usage Data: How you interact with the App, features used, time spent, and learning patterns.
• Performance Data: App crashes, errors, and performance metrics to improve the App.

Third-Party Services

We use the following third-party services that may collect information:

• RevenueCat: For subscription management. RevenueCat may collect purchase information and device identifiers. See RevenueCat Privacy Policy.
• Firebase (Google): For analytics, crash reporting, and cloud services. Firebase may collect usage data, device information, and crash reports. See Google Privacy Policy.
• App Store/Apple: For app distribution and in-app purchases. Apple processes payments and may collect transaction data. See Apple Privacy Policy.

How We Use Your Information

We use the collected information for:

1. Providing Services: To deliver the learning experience, track progress, and personalize content.
2. Improving the App: To analyze usage patterns, fix bugs, and enhance features.
3. Subscription Management: To process subscriptions, manage access, and handle billing.
4. Communication: To send important updates about the App (if you opt in).
5. Legal Compliance: To comply with legal obligations and protect our rights.

Data Storage and Security

• Local Storage: Learning progress and preferences are stored locally on your device using secure storage mechanisms.
• Cloud Storage: If you enable cloud sync, your progress may be stored securely on Firebase servers.
• Security Measures: We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party services (RevenueCat, Firebase) necessary to operate the App.
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users).

Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights:

• Access: Request a copy of your personal data.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your data ("right to be forgotten").
• Portability: Request transfer of your data to another service.
• Objection: Object to processing of your data.
• Restriction: Request restriction of processing.

To exercise these rights, contact us at: lerneq.app@gmail.com

Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Data Retention

• Active Accounts: We retain your data while your account is active or as needed to provide services.
• Deleted Accounts: We may retain certain data for legal or legitimate business purposes after account deletion.
• Local Data: Data stored locally on your device remains until you delete the App or clear app data.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the App, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information is collected
• Know if your personal information is sold or disclosed
• Opt-out of the sale of personal information
• Access your personal information
• Request deletion of your personal information

To exercise these rights, contact us using the information below.

Effective Date: December 2024